Terms and conditions of use

Return policy

 At Zenoshop.com, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. 

 Products with no quality-related issues can be returned within 5 days of receiving your order. Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging. You will be responsible for all shipping fees. Once returned and approved, your refund will be processed.

 We guarantee all of our products against material and workmanship defects within the warranty period listed.If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. We will be responsible for all shipping fees.